Need support for scanning with the Cannon image CLASS MF247dw
I just setup a new Cannon image CLASS MF247dw and I am able to print from my PC but can not scan. I keep getting the Warning message ...."MF Scan Utility that is supported by the scanner you are using...
View ArticleCan I use command prompt or powershell to find an ip address in this situation?
I am remotely assisting internal employees with new printer installs. A printer was delivered, plugged in, and turned on outside of business hours. There is no documentation about device addresses or...
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blurry and smudged photocopy in ricoh fw770w
why does the photocopy gets blurry and smudged in ricoh fw770w photocopier and it prints ghost images.
View ArticleI can't access Bizchub 253 and c363 from newer computers
I have 2 Kinocas on the network, one about 5 years old and one about 8 years old. They are out of contract. I can access them from any old computer running XP. But newer computers running win 7 or 10...
View ArticleDell 1815dn Prints extra character on bottom of page
I have 2 Dell 1815dn printers. Both are networked with static IP address. Whether I print from the network or just print a local system printout direct from the printer menu, I get a capital "N" on the...
View ArticleWindows 10 X64 HPCM2320MFP scanner install issue
I am having issue setting up the scanner function of this CM2320NF MFP. It prints, but even trying to load the full package driver it fails to find the printer. I have tried the same driver package on...
View ArticleLexmark x862de 34 incorrect media error.
Hi all. I have a Lexmark x862dn Printer where the margins are out. I have installed the latest firmware and I have also reset it to Factory default by pressing 2 and 6 and powering on the printer. Not...
View ArticleDamit Ricoh. SMBv1, really?!
To mitigate against WannaCry Ransomware, I disabled SMBv1 via PowerShell on ALL our servers over the weekend. Come to find out today scan-to-folder doesn't work to our file server...because SMBv1 is...
View ArticleMachine can fax out, but not receive.
One of our departments moved their fax machine to a new wall port. After the move, I toned the phone port to our 66 block, and found the point where the old wallport connected to the outside, I pulled...
View ArticleSamsung M2880FW Firmware update - blocking aftermarket toner now..
Hi guys,This may be considered a 'gray area' question, if so, sorry about that.I recently updated my Samsung M2880FW Laser Printer to the newest firmware (I know, I shouldn't have touched it...) and...
View Article"Access is Denied" when printing to any domain printer
We recently re-purposed a Windows 10 x64 computer so that it would only be used for check scanning/clearing. Since doing so, we are unable to print from any application to any printer on the domain....
View ArticleCopiers that support SMB2 and SMB3
Hello all,We made the decision to disable SMB1 on our servers and workstations. We knew this would affect the ability to scan from our copiers to a network share. I was stunned to learn that Ricoh...
View ArticleHP LJ5200N multiple issues
Hi all. Thanks in advance for your help.I currently work as a freelance network field support tech/engineer, working on a wide range of network issues - firewall/router/switch installations &...
View ArticleHas anyone else had trouble scanning from HP MFPs since the Creator's Update?
I have updated a few computers to the creators update for windows 10 in order to test, and I have noticed our HP MFPs can no longer scan into these computers that have been updated. Other scanners scan...
View Article"Access is Denied" when printing to any printer
We recently re-purposed a Windows 10 x64 computer so that it would only be used for check scanning/clearing. Since doing so, we are unable to print from any application to any printer on the domain....
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Can't add 'Brother' shared printers after a Windows update
We have about 10 'Brother' brand printers and a few non-Brother printers shared through a Windows SBS 2011 server. I updated my Windows 10 computer through WSUS last week and all of a sudden all...
View ArticleAficio MP C5501A - lifespan
HiI have 4 of these copiers across our two offices over the past 5 yearsThey range from having done 500k prints/copies/scans to just over 1 million.They are serviced by Ricoh - and I feel are good...
View Articleneed to setup lan printer in pharmacy but printer is not found
need to setup network printer in pharmacy but I can't find the printer on the networkwhen I ping it, I get a reply from the computer I pinging from...Like, lets assume the computer has IP...
View ArticleSingle printer set for 2 different kinds of paper...suggestions please!
Howdy all, I currently have 2 HP B&W laser jet printers in one of my departments. One is filled with standard paper, the other is filled with letterhead. Both printers are extremely finicky, and...
View ArticleProblem with initialisation
my HP Design Jet T790 has an initialisation problem alway stop at 1% and gives me error 08:11
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