Ricoh Aficio MP C3002.
Printer works fine, as does scan via SMTP (using in-house Exchange/SMTP server), but SMB scanning does not. As far as I know, this was working until a couple of weeks ago, but it is definitely not working now. None of the SMB scan destinations work, so it would seem to be something on the unit itself. All I get is "Waiting".
I have been through things in as much detail as I can, and I find it very frustrating that cannot find any debug-level logs that can reveal exactly where the breakdown is. Here is what I have done:
Connect to the server (Windows 2012 R2) hosting the shares using the domain admin account that we are using for scanning.
Ensured I can see the share and copy files to it across the network.
Rebooted the Ricoh.
Rebooted the router (this is at a remote site connected site-to-site via SonicWall hardware...