My hospital is being plagued recently with print jobs that won't clear out of the print queue and when I go through my typical solution of CMD prompt:
"net stop spooler
del %systemroot%\System32\spool\printers\* /Q
net start spooler"
nothing resolves, so I go into windows\system32\spool\printers to delete it manually and there's nothing in the printers folder.
I have tried restarting the computers afflicted by this and cycling power on the printers and that hasn't solved it either.
I'm at a loss of what to try next as printers are far from something I feel like an expert with...