Hi all,
Hope somebody will be able to assist me. I have a DesignJet 500 plus 42" plotter here. The Carriage Belt broke and I had to replace the part. After replacement the plotter gave me some problems. Started with error 56:10. I replaced the Encoder Sensor.The error code was gone, but the Paper Advance test I did failed everytime when it got to the encoder sensor test. I replaced the Encoder Disk next with one that I had in stock. No difference whatsoever. I then order a new Encoder Disk from my supplier as I thought there was a problem with the one I had here in stock. After installation once again there was no difference. I then used a new Encoder Sensor to test and nothing. Could there be something wrong with the Electronics Module? How will I be able to test the Electronics Module?
I currently have a Designjet 510 42" plotter here...