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Printer only prints double sided

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Greetings all

I am looking at a strange problem.   We have installed a new printer and there are some teething problems as always, but one user in particular I cannot figure out.

When the user prints (excel being the main culprit) the prints come out double sided.   I have checked the Printer defaults and user preferences, but they are correct.   Even if checked just before printing, the instance says 1-sided.   I have also reinstalled the driver but that did not change the issue.

It is not with all documents on his PC and is not an issue on other PC's (although I have not yet tested the same file on another PC) which hints at the software storing the settings somewhere (as said he complains particularly about excel) but for the life of me I cannot find it

Any ideas?

TIA


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