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Lexmark Printer Error

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Hello fellow Spiceheads!

I've come across something that I have not encountered before and I am seeking your help! Google has zero results of the problem I am seeing. Perhaps I'm just not looking in the right place?

We have a few Lexmark OfficeEdge Pro 5500 printers. One of them is not working. On the display screen, I see an upside down error message. It reads AF.121311 03:03 ongoing/armaw_bluth My users tell me there was a thunderstorm last night. Maybe it got zapped? It is still fairly new and we have a maintenance agreement on it. I will get in touch with Lexmark to follow up, but just thought I'd see if anyone else might have had this error.

Thanks!


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