I am not an IT professional but I know how to get a few of the little things done around the office. Last Friday we had a new multifunction copier installed replacing the old one. Almost everyone in the office can install the driver from the apps share (browse to network, view server, double click on printer and install driver). There is one user however that cannot install it at all. He can see the printer in the network but nothing happens when he clicks on it. When you right click it to connect to it, an error comes up that says it is not connected.
I have even tried manually installing the print driver but that won't work either. He has admin rights on his local machine. I cannot install it using the admin account for the domain. Can anyone help?