I have an HP M603 networkedthat is acting strangely. I have users that are saying they can send one job to this printer and it just sits no blinking data light or anything indicating it is making it to the printer but you can see it in the print queue. If they send a second job it will print usually or will print out on it's own 15 mins to hours later. I have changed ports on the wall and in the switch. We even placed a different printer back there and the same thing happens. I've changed all cabling -ran firmware updates, changed the print driver PCL6 -PCL5 - checked the error log of the printer mimicked settings for other similar printers we have on the printer server. I did notice that once a job is stuck in the queue you can no longer ping it or get on the EWS don't know if that's normal but I seem to remember being able to connect...
↧