i am having an issue with one user machine my print server runs on windows 2012
i was having an issue with windows update but it was already solved then another IT Staff made some alterations to the print server after that only this user the printers didnt show up any longer i tried pretty much everything i know tried to add drivers reboot
i noticed some issues on the notebook while troubleshooting an couple of BSOD "Driver_Corrupted_Spool" and "Bad_Pool_Caller"
the printer is an HP Officejet Pro 8610
and the SO on the notebook is an windows 8.1 pro x64