A Computer is having problems with scanning documents directly from a printer using its hostname to send the file to but not the IP address.
Please see steps below to understand how scans are set upoverall. This was working for sometime but then randomly stopped.
Note: When adding the scan button on the printer, the printer provides a list of computer from the network, once selected we have to selected the user within the computer. (But in this case there are users that don't even exisist on the actual machine but some how on the printer, is this detecting a old computer as "WKSTN09" was replaced.
1. Afolder called “scans” is shared with everyone with ‘Read & Write’permissions from root C: drive.
2.Scan button is created on Printer which requires a, Hostname/IP address, ausername, a password, and location of shared folder ‘scans’.
Ifabove...